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MICHAEL CRYSTAL


Combining his formal education and work experience, Michael has successfully

coached more than 300 C-suiters, directors and managers; facilitated hundreds of team meetings; designed, produced and delivered numerous training programs to thousands of participants;  authored three books including“Succeeding In Your Sandbox: A Straightforward Guide to Doing The Right Things Right When You’re In Charge,”  and delivered numerous keynote addresses.

He has been certified
 a Master Corporate Executive Coach by the Association of Corporate Executive Coaches, and has earned additional coaching certifications from The Marshall Goldsmith Stakeholder Centered Coaching program, The Coaches Institute, the School of Coaching Mastery and The Gestalt International Study Center.  And, he is a member of the Institute of Coaching, the Association for Talent Development, the Mentors Guild, the Professional Facilitators Network, Who’s Who in Finance & Industry, Who’s Who Among Human Services Professionals and The Honor Foundation.

In his work experience, Michael has been an individual contributor and manager (ITT and Bankers Trust),
a relationship manager, facilitator and leader/manager (DDI and Wilson Learning), a guest lecturer at the University of Michigan Graduate School of Business and an adjunct professor at the Graduate School for Professional Studies at Manhattanville College. 


He’s earned degrees in psychology, industrial management and organizational behavior, and a diploma from Stanford University’s Advanced Management College.  Additionally, he has obtained advanced certifications in organizational change and development from Harvard and Columbia Universities, and has otherwise been educated at the Cape Cod Institute by such notables as Edgar Schein, Warren Bennis, Warner Burke, John Kotter and Margaret Wheatley. 



“As a new CEO Michael has been instrumental in helping me define the cornerstones of my leadership of the company in terms of values represented, expectations set and strategic goals defined.”

(CEO, Medical Products)


“From our first meeting in 2005 to our most recent conversation, Michael has consistently been an excellent source of advice and reasoned counsel during my career.  Michael blends his expertise and knowledge with an uncanny ability to truly listen and hear what is happening in his client's professional life. If your professional life is one of increasing responsibility and change management,

I would highly recommend proactively seeking out Michael's support.” 

(Chief Medical Officer, Pharmaceutical)


 “Michael’s experience in coaching through periods of significant change and managing that change has been instrumental in my now ongoing success as a first time CEO.” (CEO, Reinsurance)​


“We are tracking very well and continue to carry the positive momentum forward from our session with you. The day gave us the chance to reboot the leadership team, how we’re organized as an office and we’ve been able to carry that forward.  Long way to go still but the day served as a great jumping off point.” (Managing Director, Public Relations)


​"Michael is the expert at chipping off the unwanted edges while keeping the wanted edges."

(Chief Pricing Actuary, Reinsurance)


"The offsite was a great moment to build a new direction (and trust) for the team.   We have continued to focus on our priorities, embed the rules of engagement into our meetings, and start to cascade them in the organization."  (CEO, Consumer Products)  


“Michael has been a trusted advisor to me and the firm where I've worked for a number of years. He developed outstanding programs that were exactly what we needed and hit all the issues we struggled to address. More importantly, he is an amazing facilitator. His delivery style is flexible, entertaining, responsive, and impactful, regardless of the level of participant.”  (Chief HR Officer, Publishing)